Privacy Policy

Learn how PDFTranslator collects, uses, and protects your information

1. Scope

This Privacy Policy explains how PDFTranslator ("we", "our", or "us") collects, uses, and protects your information when you use our website and services, including the PDF translation service and related tools.

2. Information We Collect

2.1 Documents and Uploads

To provide translation, you may upload documents. Uploads are processed using a presigned URL flow to Object Storage (OSS). We may process file metadata (e.g., file name, size, and MIME type) required for the service to function.

2.2 Translation Settings

This includes source and target languages and other task parameters you select (e.g., language pairs).

2.3 Usage Data

We may collect usage data such as page views, clicks, scroll depth, and device/browser information via analytics to understand and improve our services.

2.4 Technical Logs

Server logs and error reports may be recorded to ensure stability, security, and troubleshooting.

3. How We Use Information

Provide and operate the PDF translation service
Process and deliver translation results according to your instructions
Maintain, protect, and improve service functionality and security
Analyze usage trends to optimize performance and user experience
Comply with legal obligations and enforce applicable terms

4. Storage & Security

We implement administrative, technical, and organizational safeguards designed to protect your information. Files are uploaded via presigned URLs to Object Storage (OSS). Access is restricted to authorized processes required to complete your translation task. We store your documents only for the time necessary to provide the service and to ensure delivery and reliability. If you have specific deletion requirements, you may contact us at any time.

5. Third Parties

Object Storage (OSS): Used for secure file upload via presigned URLs.
Analytics: We use analytics tools (e.g., Google Analytics 4) to understand service usage and improve features.

We do not sell your personal data. We share information with third parties only as necessary to operate the service, comply with the law, or with your consent.

6. Cookies & Analytics

We may use cookies and similar technologies to maintain essential functionality (e.g., session or preferences) and to analyze aggregated usage. You can control cookies via your browser settings. Some features may not function properly without certain cookies.

For analytics, anonymized or aggregated data may be used to measure events such as page views, button clicks, scroll depth, and engagement time. You can opt out of analytics by using browser-based tools or add-ons provided by analytics vendors.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of your information, or to object to or restrict certain processing. You may also have the right to withdraw consent where applicable.

8. International Transfers

Your information may be processed and stored in jurisdictions other than your own. We take appropriate measures to ensure that cross-border transfers comply with applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. We will post the updated version on this page and update the "Last updated" date where applicable.